Welcome to the Technical Information Shop for Volvo Cars and Polestar!
The Technical Information Shop is for companies working with vehicle repair and maintenance that use a direct connection to a Volvo or Polestar vehicle for diagnostics and/or software download and therefore require a VIDA subscription.
For independent operators: not using a direct connection to a Volvo or Polestar vehicle, interested in online vehicle-specific RMI, interested in packaged (bulk) RMI; please refer to Volvo Cars Workshop Support Platform or Polestar Workshop Support Platform.
The TIS site is also available to car customers who are interested in service and repair information for their Volvo or Polestar cars or who would like to order owner information.
For residents within USA, Canada and Puerto Rico who want a VIDA subscription, please visit the North American sites Volvo Car Bookstore or Polestar Bookstore, respectively (NB: the Polestar Bookstore is being released during the summer of 2020).
Access to Security Related Repair and Maintenance Information (SERMI):
According to EUR 2018/858 the vehicle manufacturers are obliged to give access to SERMI under the protection of a Digital Certificate. This change means that IO´s must be accredited by national accreditation bodies to access certain parts of the Repair and maintenance information. This change will come into force in August 2023. For authorized repairers there will be no changes in access to the SERMI information.
Volvo Cars sales companies or authorised dealers
Private users and others