Technical Information Shop

Welcome to the Technical Information Shop.

Get started by choosing one of the options below. If you're an authorised retailer, you'll need to log in using your Volvo Cars credentials (CDSID). If you face issues, please reach out to support.

Existing independent workshop users will be required to create a new login the first time you visit the store by clicking Register Account. An email has been distributed with a direct link to the registration.

Important: You must register using the exact same email address as used previously on the legacy TIS portal.

New users will need to register and request a customer account before you can purchase a VIDA subscription.

Need help getting started? See Independent Operators – Getting Started.

If you are looking for printed material, please contact your preferred authorised retailer.

Got questions or need support? We're here to help – support@vida-independents.zendesk.com

For questions related to VIDA subscriptions, please contact – tissupp@volvocars.com

Authorised Retailer

Purchase VIDA subscriptions or printed material for your authorized Volvo workshop.

Go to retailer portal

Independent Workshop (VIDA Store)

Access VIDA subscriptions as an independent workshop. Available in 37 markets worldwide.

Select your market

Independent Operators – Getting Started

New to the new TIS experience? Follow the steps to register and open the VIDA store for your market.

View steps

About Technical Information Shop

The Technical Information Shop (TIS) is designed for companies working with vehicle repair and maintenance that require a direct connection to a Volvo or Polestar vehicle for diagnostics and software downloads, and therefore need a VIDA subscription.

For independent operators not using a direct connection to a Volvo or Polestar vehicle, or those interested in online vehicle-specific repair and maintenance information or packaged (bulk) data, please visit the Volvo Cars Workshop Support Platform or Polestar Workshop Support Platform.

For residents within USA, Canada and Puerto Rico who want a VIDA subscription, please visit the North American sites Volvo Car Bookstore or Polestar Tech Hub.